Privacy Policy

This privacy policy sets out how “thebigwindow” uses and protects any information that you give “thebigwindow” when you use this website.

“thebigwindow” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“thebigwindow” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7th August 2013.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • Internal record keeping.

  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Use of cookies

Like most other organisations, thebigwindow uses cookies on its website. This page is designed to provide you with information about what cookies are, how they are used by thebigwindow and how you can control cookies.

What are cookies?

Cookies are text files that are placed on your computer when you visit a website which identify your computer to the server. Cookies do not identify the individual user, just the computer used.

Cookies provide information to the website owner and some are essential to allow parts of the website to operate. To find out more about cookies you can visit

How do we use cookies?

thebigwindow uses cookies to gather non-personal statistical information about visitors to our sites, such as the number of visits to pages, the amount of time spent viewing a page, the path taken by visitors to a particular page and other general information. We use this information to improve and help manage our websites and your visitor experience. These cookies may be used to collect analytics of non-personal visitor activity outlines, manage user logins and personal preferences, provide relevant or timely information to you or offer focused advertisements.

When you log into our sites, your computer will automatically be issued with a cookie. How you can control cookies

You have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued or to choose not to receive cookies at any time. The last of these options may limit the site’s operation and prevent you from accessing all functions/services of our sites.

Cookies set across our sites, by our third party partners or us, can be in the form of session or persistent cookies, and may use different technologies such as JavaScript or Flash. If you would like to disable the cookies set by our site, this can be accomplished on a cook- ie-by-cookie basis subject to browser settings.

For further information as to how to disable cookies, please visit click here

To find out more about cookies please visit click here

If you would like further information about thebigwindow’s use of cookies, please contact